The East Tennessee Human Resource Agency operates programs without regard to race, color, or national origin. East Tennessee Human Resource Agency is a grant recipient of the Tennessee Department of Transportation and the Federal Transit Administration and complies with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations to ensure that no person shall be excluded from participation in or be denied benefits of, or be subjected to discrimination on the grounds of race, color, national origin, gender identity or sexual orientation under any program or activity receiving financial assistance from the U.S. Department of Transportation.

To file a complaint alleging that the East Tennessee Human Resource Agency has not complied with Title VI regulations contact:

Steve Bandy, Title VI and Equal Opportunity Officer

East Tennessee Human Resource Agency

9111 Cross Park Drive, D-100

Knoxville, TN 37923

(865) 691-2551, extension 4262

TTY (865)681-1990


Cynthia Howard, Title VI Program Director

Tennessee Department of Transportation

Civil Rights Office

James K. Polk Building

505 Deaderick St., Suite 1800

Nashville, TN 37243-0347


Toll Free: 1.888.370.3647

It is the goal of the East Tennessee Human Resource Agency to reduce language barriers for persons with limited English proficiency (LEP), including the development and implementation of the East Tennessee Human Resource Agency Language Assistance Implementation Plan for LEP Persons, which also fulfills the requirements of Executive Order 13166, issued on August 11, 2000.

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